Are the welding points durable?
We test tensile strength during manufacturing and conduct sample testing on finished products to ensure all welding points are secure and durable.
Do the metal components rust easily?
No. Before painting, components undergo a multi-stage cleaning process: water cleaning, parkerising, and a final rinse. We use high-quality international brands like Dupont or Aksu for powder coating to ensure an anti-corrosion, firm, and smooth surface.
What happens if the quality does not meet our requirements?
We maintain a strict quality inspection at every step, keeping the defective rate below 0.1%. If any problem occurs, we guarantee a solution within 3 working days after reviewing your photos or videos.
What is your sample policy?
We can supply samples from stock. While customers cover the initial courier costs, all sample expenses are fully refunded once an official order is placed.
How long is the product warranty?
Our products are designed to last at least 10 years, and we typically provide a 5-10 year guarantee on our fence and storage products.
Can you provide custom designs?
Yes, we manufacture products based on detailed customer specifications and provide professional recommendations to optimize the design for your needs.
Pawlix Pet
