Frequently Asked Questions
1. Who are we?
We are a professional pet food and supplies provider established in 2015, focusing on high-quality processing and sales for international markets including Southeast Asia, Middle East, and East Asia.
2. How can we guarantee quality?
We maintain strict quality control through a pre-production sample before mass production and a final thorough inspection before every shipment.
3. What can you buy from us?
Our product range includes Cat Food, Dog Food, Pet Freeze-Dried treats, Wet Food, Cat Litter, Harnesses, Leashes, Litter boxes, and various pet accessories.
4. Why should you choose us over other suppliers?
Founded in 2015, our company focuses exclusively on pet food processing and high-standard pet supplies, ensuring expertise and specialized service in the pet industry.
5. What delivery and payment services do we provide?
We accept multiple delivery terms (FOB, CFR, CIF, EXW, FAS, FCA) and various payment methods including T/T, L/C, and Western Union in major global currencies.
6. What languages do we support?
To ensure smooth communication and service for our global clients, we provide support in both English and Chinese.
Pawlix Pet
