❓ Frequently Asked Questions
1. What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens). We also offer carefully curated dry pet food and functional pet treats, all tailored to meet global pet owners' needs.
2. How is the quality and safety of the pet food ensured?
Our partner factories are certified by ISO, HACCP, and other standard certificates for pet food. Every product undergoes multi-layered checks: from ingredient selection and in-production oversight to pre-delivery testing by third-party professional labs.
3. Is it possible to customize pet food formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can work to refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your target market.
4. Are the raw materials sourced from reliable suppliers?
Yes. All partner facilities are required to use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives to ensure nutrition and safety.
5. What is the minimum order quantity (MOQ) for cooperation?
Our MOQ is flexible. For regular products, the MOQ is typically 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
6. What is the typical delivery time after order confirmation?
It depends on your location and order volume. For most markets, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection.
Pawlix Pet
