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Frequently Asked Questions
What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens). We also offer dry pet food and functional pet treats tailored to global needs.
How is the quality and safety of the pet food ensured?
Our factory is certified by ISO, HACCP, and other standard certificates. Every product undergoes multi-layered checks: from ingredient selection and in-production oversight to pre-delivery testing by third-party labs.
Is it possible to customize pet food formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your target market.
Do you source raw materials from reliable suppliers?
Yes. We require partner facilities to use raw materials from qualified suppliers with traceability records—covering meat, grains, and additives—to ensure product nutrition and safety.
What is the minimum order quantity (MOQ) for cooperation?
Our MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases; for customized products, we discuss a reasonable minimum based on production feasibility.
What is the typical delivery time after order confirmation?
It depends on location and volume. For most markets, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection. A clear timeline is provided once details are confirmed.
Pawlix Pet
