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Frequently Asked Questions
🔸 How do you guarantee the quality of your pet treats?
We ensure quality through a consistent process: a pre-production sample is always created before mass production, followed by a final inspection before every shipment.
🔸 What types of pet products can I purchase from you?
Our range includes Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Pet Harnesses, Leashes, Litter boxes, and various accessories like treadmills and pet bowls.
🔸 Why should I choose your products over other suppliers?
Founded in 2015, we focus specifically on pet food processing and high-quality sales, offering dedicated expertise in nutritional pet supplies.
🔸 Do you provide OEM and ODM services?
Yes, we accept both OEM and ODM orders, allowing for customized logos and specialized packaging designs to meet your brand requirements.
🔸 What payment and delivery terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, FAS, and FCA. Accepted payment currencies include USD, EUR, CAD, AUD, GBP, and CNY via T/T, L/C, or Western Union.
🔸 Which markets do you currently serve?
Our primary markets include Southeast Asia (60%), with significant distribution in East Asia, South Asia, the Middle East, and domestic markets.
Pawlix Pet
