F
Frequently Asked Questions
Q1. Why do we choose your products?
We offer professional factory direct supply with a wide variety of products including Shrimp Paste, Squid Liver Powder, and Fish Oil. We maintain a strict quality control system and provide quick delivery and reliable after-sales services.
Q2. What is the delivery port and time?
The main delivery port is Qingdao Port, China. Generally, most products are in stock with a lead time of within 10 business days after receiving payment, depending on order quantity.
Q3. What are your terms of payment?
Our terms are T/T 50% as deposit and 50% before delivery, or LC at sight.
Q4. Do you test all your goods before delivery?
Yes, we perform 100% quality testing before delivery and can provide comprehensive test reports for our clients.
Q5. Can I obtain a sample for evaluation?
Yes, we can provide samples for your quality verification and testing needs.
Q6. What quality certifications do you have?
All our products and manufacturing processes are certified by international standards such as SGS and ISO, ensuring consistent quality and safety.
Pawlix Pet
